WildFortune Casino Privacy Policy

At Wild Fortune, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how WildFortune Casino collects, uses, stores, and shares your personal data when you access our platform at wildfortune.io. By using our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully before registering or continuing to use our wildfortune online casino.

1. Who We Are

WildFortune Casino is operated by Metlait SRL, a company registered under the laws of Costa Rica, with company registration number 3-102-911867. Our registered address is El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold an E-Gaming licence No. 0000064 issued by the Tobique Gaming Commission, Neqotkuk / Maliseet Nation, Canada. As the data controller, we are responsible for the personal information we process in connection with the wildfortune.io casino and all related services.

2. Information We Collect

When you interact with our platform — whether you complete the wild fortune casino login process, claim a wild fortune bonus code, or browse our game library — we may collect the following categories of personal data:

2.1 Registration and Account Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Username, V))b&wSbgn!&wtJ8, and account preferences
• Copies of identification documents required for KYC verification

2.2 Financial and Transaction Data

• Payment method details, including card numbers and e-wallet identifiers
• Deposit and withdrawal transaction history
• Cryptocurrency wallet addresses (BTC, ETH, USDT, and others)
• Records of bonuses claimed, including any wild fortune casino bonus or promotional reward

2.3 Technical and Usage Data

• IP address, browser type, and device identifiers
• Operating system and connection data
• Pages visited, game sessions played, and time spent on our wildfortune mobile casino
• Log files and session cookies

2.4 Communications Data

• Messages sent via live chat, email, Telegram, or WhatsApp
• Support requests and responses
• Survey responses and feedback you submit to us

3. How We Use Your Information

At WildFortune Casino, we use the personal data we collect for specific, legitimate purposes. We do not use your information for any purpose that is incompatible with those outlined below:

• To create and manage your account, enabling access to wildfortune casino games, live dealer tables, slots, and promotional features
• To process deposits and withdrawals across all supported payment rails, including fiat and cryptocurrency methods
• To verify your identity in compliance with our licensing obligations under the Tobique Gaming Commission
• To deliver and administer bonuses, including welcome package rewards, wild fortune casino bonuses, and loyalty programme benefits
• To personalize your experience on our wildfortune io casino and recommend relevant games or offers
• To provide customer support through our 24/7 live chat and other communication channels
• To send you promotional communications about wildfortune casino free spins, tournaments, reload offers, and VIP benefits — where you have given consent
• To detect, prevent, and investigate fraud, money laundering, and other prohibited activities
• To comply with applicable legal obligations and respond to regulatory enquiries

4. Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the nature of the data and the purpose of processing:

• Contractual necessity: Processing required to deliver the services you have agreed to when registering with Wild Fortune Casino
• Legal obligation: Processing required by applicable law, including anti-money laundering regulations and licensing requirements
• Legitimate interests: Processing carried out to protect our platform, improve our services, and prevent misuse of our wildfortune casino slots and gaming features
• Consent: Processing based on your explicit opt-in, such as receiving marketing emails about wild fortune promo codes or special promotions

5. Cookies and Tracking Technologies

Our WildFortune Casino platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure our services function correctly. When you access wildfortune.io, we may place the following types of cookies on your device:

• Essential cookies: Required for core functionality, including the wildfortune login process and session management
• Analytics cookies: Used to understand how players interact with our wildfortune casino online platform, so we can improve navigation and performance
• Marketing cookies: Used to deliver relevant promotional content, including offers related to wild fortune no deposit bonus opportunities and upcoming campaigns
• Preference cookies: Used to remember your language selection, currency preferences, and other personalised settings

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, in the course of operating Wild Fortune Casino, we may share your information with trusted partners and service providers under strict confidentiality agreements:

• Payment processors and financial institutions handling transactions on our platform
• Identity verification and KYC service providers
• Game software providers who supply content for our wildfortune live casino and slot library
• Fraud detection and cybersecurity partners
• Regulatory bodies and law enforcement agencies when required by law
• Marketing and analytics platforms that help us measure campaign performance

Where we transfer data to parties outside your jurisdiction, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

7. Data Retention

We retain your personal data for as long as your account remains active and for as long as required by our legal and regulatory obligations. In most cases, we retain account records for a minimum of five years following account closure. Transaction records related to deposits, withdrawals, and bonus claims — including records associated with any wild fortune casino promo code or wagering activity — are retained in accordance with anti-money laundering legislation. When data is no longer required, we securely delete or anonymise it.

8. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data held by WildFortune Casino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data where it is no longer necessary for the purposes for which it was collected
• Right to restriction: You may ask us to limit processing of your data in certain circumstances
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You may object to processing based on our legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing

To exercise any of these rights, please contact our support team via live chat at wildfortune.io or by email. We will respond to all verified requests within the timeframe required by applicable law.

9. Security Measures

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our WildFortune Casino platform uses SSL encryption across all data transmissions, and access to sensitive account information is restricted to authorised personnel only. We regularly review our security practices to ensure ongoing protection for all players using our wildfortune casino online services.

10. Responsible Gaming and Data

At Wild Fortune, we take responsible gaming seriously. Data we collect about your gaming activity may be used to identify patterns consistent with problem gambling and to enforce self-exclusion or deposit limit requests you make through your account. If you have set any responsible gaming preferences, we will honour these across all sessions on our platform, whether accessed via desktop, mobile browser, or our installable app.

11. Third-Party Links

Our wildfortune.io platform may contain links to third-party websites, including our social media channels on Discord, Telegram, Instagram, Facebook, WhatsApp, and YouTube. We are not responsible for the privacy practices of these external sites and encourage you to review their own privacy policies independently before sharing any personal information.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice on our WildFortune Casino platform. Continued use of our services following such notification constitutes your acceptance of the updated policy. We encourage you to revisit this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us. Our support team is available 24/7 via live chat at wildfortune.io, by email, or through our Telegram and WhatsApp channels. We are always happy to clarify how your data is used and to help you exercise your rights as a valued member of the Wild Fortune Casino community.